Refund policy

At Via Prof, we are committed to high product quality and customer satisfaction. If you are not satisfied with your order, you can request a return within 30 days from the date of receipt.

Return Conditions:
 • The item must be unused, in its original packaging, and undamaged.
 • A receipt or proof of purchase is required.
 • Return shipping costs are the buyer’s responsibility unless the item is defective or was sent in error.

How to Request a Return:
 1. Contact us at viapronails@gmail.com with your order details.
 2. Send the item to 1532 Land O' Lakes Blvd Unit F, Land O' Lakes, FL 33549, United States.
 3. Once we receive and inspect the item, we will process your refund within 7-10 business days.

If you have any questions, please contact us at info@viaprof.com.